Satisfaction and Quality Guarantee
In Oilpainting-Mall.Com, we put the quality of our oil paintings and customer satisfaction in the top priority. In order to achieve that, we have created quality control processes which ensure that only the highest quality paintings are offered to our customers.

Quality Assurance Process - Artwork
All of Oilpainting-Mall.Com paintings are subjected to a two-step quality control process:
(i) Checked initially by the ArtSpring offices at the point of creation.
(ii) Reviewed by customers online prior to customer shipping.

Satisfaction Guarantee - Non-personalized paintings
For non-personalized products, including original and replica artworks, if you are not completely satisfied with your artwork for any reason, you may return it within 30 days of initial delivery for a full refund of the purchase price.

Satisfaction Guarantee - personalized paintings(Portrait Paintings from photo)
Our process has several steps:
When we receive a photo from you, we first review it to ensure that its resolution is high enough, and that it is clear enough, so that our painters can see all its details clearly. If it doesn't meet our requirements, we will contact you immediately so you can either upload another photo instead, or, if you wish, we will refund your initial payment.

When we have finished turning your photo to painting, we first check it in our gallery, to see that its quality meets our high standards. If it doesn't, we send it back to be amended or even repainted.

We take a photo of the painting, and let you review it online, so you can either confirm it (more than 90% of our paintings are confirmed by our customers when reviewing them in the first time, due to our preceding quality control process).
If you want us to make certain modifications, please try to be as clear as possible, and we will be happy to modify the painting accordingly, and send it back for you to review it again.
We only ship the painting to you when you are completely satisfied with it.

Safe Shopping Guarantees
We guarantee that any money transfer made at www.Oilpainting-Mall.Com will be absolutely secure and protected, so that you will not need to worry about safety of your credit card. This means, you may be sure that you will never have to pay any costs unlawfully charged on your credit card as a result of shopping online, if you purchase with 2Art Gallery.

Our Secure Sockets Layer software is one of the best products dedicated to online money transfers security currently available in the market. The product enciphers your personal information, including credit card number, name and address, so it may not be read during its transfer via Internet